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The fonts appear
in codes after I installed the ImageMixer software. |
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This might be caused by a font allocation between Imagemixer
and another program in your computer.
The first option we can advice you to do in order to rectify
this font problem is this:
- If 'Adobe Type Manager' is not installed in your computer,
download and install the
'Adobe Type Manager' (ATM light) from Adobe's website.
- Start the Adobe Type Manager program. Select 'Symbol' font
from the list, and click the delete button.
- Again, select the 'ZapfDingbats' font and delete it.
- Start ImageMixer and check. The fonts should work fine.
If the above doesnt work out, please try out the option below:
Please check:
- That the PC spec meets the full requirements
to run the ImageMixer application. You can check these details
here.
- That the ImageMixer was not installed in a removable
(or separate) disc. Which might cause the files to be scattered
in between discs during installation. (And that the software
was installed using Administrator authority for Windows® 2000
& Windows® XP users.)
- That the USB drivers were installed
correctly during installation. (Please check that there is
no question mark on any of the drivers in your Device Manager
panel.) You can check this by Selecting “Start” -> “Control
Panel” -> “System” -> “Hardware” tab -> and click
on “Device Manager” button. (This process may vary according
to your OS so please make reference to your camera manual
on how to check/delete USB driver)
- That the language chosen
during installation process was the correct one you wished
to install.
- That the language you chose during installation
is compatible with the OS you are running. Example: If the
OS language of your PC is in Italian and you chose English
for language selection during installation, there could be
a font problem when running the software. To check your OS
language set up please go to Start Menu -> Set up ->
Control Panel -> Regional Settings -> and check the
tabs telling which language your OS has been generally set
to
- That you have set the screen resolution and screen display
to the required levels. Or you can increase the screen resolution
and screen size of your PC. This can be done by going to your
control panel, double click the screen icon, click the set
up tag and adjust the screen resolution to True Colors and
size to 1024x768 Pixels.
- That there is no other movie (MPEG)
editing software that might be conflicting with the ImageMixer
software causing the fonts to show up in codes.
- That there
is no translating software in the OS system that might be
messing up with the languages during installation and when
running the program.
- That you have the necessary basic font
need to run the program (Please check that you have the “MS
Sans Serif” font installed in your OS.)
If the above did not work out, there could be something incompatible
with the OS you are using. Maybe you upgraded the OS in the
past causing some changes in the font display of the OS. Or
Upgrading the OS from a Windowsdows 98 or Windows 95 machine
(both of which do not reach the requirement of the software),
to a later version (Windows® 98 SE or later). Though the OS
in after upgrading is OK, the machine itself (CPU, Graphic
board, soundcard, fonts etc) runs on the old platform, which
might also cause the font display problem.
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I could not click
the "Next" button during installation (at Users Information) |
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Please check:
- That the PC spec meets the full
requirements to run the ImageMixer application. You can check
these details here.
- That the ImageMixer was not installed
in a removable (or separate) disc. Which might cause the files
to be scattered in between discs during installation. (And
that the software was installed using Administrator authority
for Windows® 2000 & Windows® XP users.)
- That the USB drivers were installed correctly during
installation. (Please check that there is no question mark
on any of the drivers in your Device Manager panel.) You
can check this by Selecting "Start" -> "Control
Panel" -> "System" -> "Hardware"
tab -> and click on "Device Manager" button.
(This process may vary according to your OS so please make
reference to your camera manual on how to check/delete USB
driver)
- That
the language chosen during installation process was the correct
one you wished to install.
- That the language you chose during
installation is compatible with the OS you are running. Example:
If the OS language of your PC is in Italian and you chose
English for language selection during installation, there
could be a font problem when running the software. To check
your OS language set up please go to Start Menu -> Set
up -> Control Panel -> Regional Settings -> and check
the tabs telling which language your OS has been generally
set to
- That you have set the screen resolution and screen
display to the required levels. Or you can increase the screen
resolution and screen size of your PC. This can be done by
going to your control panel, double click the screen icon,
click the set up tag and adjust the screen resolution to True
Colors and size to 1024x768 Pixels.
- That there is no other
movie (MPEG) editing software that might be conflicting with
the ImageMixer software causing the fonts to show up in codes.
-
That there is no translating software in the OS system that
might be messing up with the languages during installation
and when running the program.
- That you have the necessary
basic font need to run the program (Please check that you
have the “MS Sans Serif” font installed in your OS.)
If the above did not work out, there could be something incompatible
with the OS you are using. Maybe you upgraded the OS in the
past causing some changes in the font display of the OS. Or
Upgrading the OS from a Windowsdows 98 or Windows 95 machine
(both of which do not reach the requirement of the software),
to a later version (Windows® 98 SE or later). Though the OS
in after upgrading is OK, the machine itself (CPU, Graphic
board, soundcard, fonts etc) runs on the old platform, which
might also cause the font display problem.
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I would like
to reinstall the ImageMixer software. What should I do with
image files I have already created and are still in my hard
disk? |
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For Windows
Since you will have to first uninstall (remove) the ImageMixer
software from your PC before reinstalling, it is safe to first
go to (HDD)-(Program Files)-(Pixela)-(ImageMixer) folder. Then
copy the (Capture)(Convert)(Userdata) folders from the ImageMixer
folder to a different location. If you had saved files in a
folder different from that created by the ImageMixer application,
you will have to do the same and copy the files to a different
location.
After reinstalling the new ImageMixer, you then copy your files/folders
into the new ImageMixer folder and you can be able to use your
images and pictures again.
For Macintosh
Copy the (Capture)(User Data)(Album library) (Convert) folders
found within the ImageMixer folder to a different location.
If you had saved files in a folder different from that created
by the ImageMixer application, you will have to do the same
and copy the files to a different location. After reinstalling
the new ImageMixer, you then copy your files/folders into the
new ImageMixer folder and you can be able to use your pictures
and images again. |
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"imagemix.exe
application error" memory could not be read. Instruction
0x00401c2c - memory address 0x698AB58E. |
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These are called "Stop Messages".
STOP Messages 0x00000 are related kernel problems that are
caused when the operating system attempts to load a page into
memory from the paging file on the hard drive, but is unable
to access the page, due to either a software or hardware failure.
The system generates a fault, which indicates that invalid
system memory has been referenced.
This fault can occur due to many varieties of error conditions,
such as a boot virus in the PC, a conflict with another software,
or faulty hardware (typically a defective RAM). A faulty CD
ROM drive, Disk acceleration utilities in the Hard Drive,
Bad sectors (partitioning) in the hard drive. Etc.. In these
0x00 errors, if the scan disc utility cannot correct the problem,
then the cause can be more complex than imagined. You would
have to check the PC manufacturer for advice on the particular
error. |
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Imagemixer always
disappear when double clicking the capture environment. |
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If you have been downloading images
to a removable disk, then there is a high probability that
the path set in the capture environment preferences is still
pointing to the removable disk. If this disk is unplugged,
or is not connected to the PC, and run ImageMixer, when you
click on the capture environment button, the software searches
for a place to save files that will be captured. When the
path to the removable disc is still present in the preference
set up but the disc is not connected to PC, then IM searches,
reaches a dead end and quits automatically because the place
to save captured files has vanished. My advice is to make
sure the removable disk is accessible from PC before running
IM. By doing so, IM successfully find the removable HD when
the capture mode button is clicked.
It would be better also to change the path where
ImageMixer will be saving captured files and images to the
original Capture Folder found inside the ImageMixer folder.
This is the default path set when IM is installed into all
PCs. If the path to this folder is not changed, IM can work
fine. So you can advice the user to use the default "Capture"
folder to save images and then manually copy images from this
folder to the removable disk. |
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Unknown characters,
similar to Greek fonts, appear in program. |
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This might be caused by a font
allocation between Imagemixer and another program in your
computer.
The first option we can advice you to do in order to rectify
this font problem is this:
- If 'Adobe Type Manager' is not installed in your computer,
download and install the
'Adobe Type Manager' (ATM light) from Adobe's website.
- Start the Adobe Type Manager program. Select 'Symbol' font
from the list, and click the delete button.
- Again, select the 'ZapfDingbats' font and delete it.
- Start ImageMixer and check. The fonts should work fine.
If the above doesnt work out, please try out the option below:First
you need to find out the exact symbol font ImageMixer is using
and remove this font from the Font folder to a different location
but do not delete it. This will force ImageMixer to choose
the correct font next time it is started. Other font folders
are located in places such as Acrobat Reader or ACROREAD.
Also, there may be hidden font files. So, when you find strange
fonts that your ImageMixer is using, remove these fonts plus
hidden fontfiles to a different location. entire PC including
hidden files.
Also, some PCs have several versions of Acrobat reader, so
we recommend you to delete all Acrobat Reader programs, reboot
PC, re-install the ImageMixer software and then download and
install the latest version of Acrobat Reader from Adobe website.
We highly recommend not to completely delete you symbol fonts
from your PC, but move them to a different location within
the PC. They might be of use to other |
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