 |
|
 |
|
|
 |
 |
What should I do when my camera
is not recognized? |
|
 |
Please try rebooting Windows or reconnecting the device. |
|
|
|
Even though there is enough available
hard disk space, why can't I write compiled videos? |
|
|
You cannot write files over 4GB.
If the drive in which your Windows OS is installed does not have enough available
space, you cannot write because necessary temporary files used for writing cannot
be generated. Please make sure the drive in which Windows is installed has enough
free space before writing. |
|
|
|
Is it possible to restore videos
imported from digital video cameras to the digital video camera tapes? |
|
|
In ImageMixer, the function of exporting videos to digital video
camera tapes is not available. |
|
|
|
When my camera is connected,
the PC freezes and the screen becomes dark. |
|
|
Update the driver of your PC's graphics board or sound board to
the latest version.
You should be able to download this update from the website of your PC manufacturer,
or graphic board or sound board manufacturer. |
|
|
|
When playing or recording a movie,
the sound is out of sync and the image is jumpy (skips frames). |
|
|
Check whether the PC you are using meets the ImageMixer Specifications.
If it does meet the Specifications, try the following solutions:
Solution
: Update your PC's sound driver and graphics card driver to the latest version.
|
|
|
|
I connected my camera to the PCand started
up ImageMixer, but the message [Deck not connected] appears, and the camera is
not recognized. |
|
|
* Check the cable connection.
* Check that the driver is correctly installed by viewing the Device Manager.
* Try removing any other USB peripheral devices.
* If you are using a USB hub, try connecting the PC and camera directly.
* Check whether the version later than DirectX8.0a is installed.
Steps in checking your DirectX version:
1. Select [Start] - [Run].
2. Enter "dxdiag" and click [OK]
3. The [DirectX Diagnosis Tool] is displayed.
4. Check the DirectX version from the [System Info] option in the [System] tab,
and perform one of the following functions:
If the version installed
is earlier than DirectX9.0b:
From the [Add and Remove Programs] (or [Add and Remove Applications]), uninstall
ImageMixer, and make sure to install ImageMixer from the CD-ROM after installing
DirectX9.0b.
If the version installed is later than DirectX9.0b:
From the [Add and Remove Programs] (or [Add and Remove Applications]), uninstall
ImageMixer, and reinstall it from the CD-ROM. |
|
|
|
Why is the video quality poor
when I capture video through the USB port using Pixela's ImageMixer software? |
|
|
Due to technical constraints of the USB format, the video quality
you can capture is only MPEG-1. In order to capture the highest quality video,
we suggest you use the IEEE 1394 port on your camera. You will need a IEEE1394
port on your PC as well as an appropriate cable and the ImageMixer software. |
|
|
|
My disk capacity (space) is
not enough. Can I be able to install ImageMixer in a different drive or an external
drive? |
|
|
Yes you can.
Create a folder in the drive you are going to install the application and install
the application into that folder. |
|
|
|
How much disk space will the
ImageMixer use if I install it? |
|
|
You will need approximately 200MB. |
|
|
|
I would like to reinstall the
ImageMixer software. What should I do with image files I have already created
and are still in my hard disk? |
|
|
Since you will have to first uninstall (remove) the ImageMixer
software from your PC before reinstalling, it is safe to first go to (HDD)-(Program
Files)-(Pixela)-(ImageMixer) folder. Then copy the (Capture)(Convert)(Userdata)
folders from the ImageMixer folder to a different location. If you had saved files
in a folder different from that created by the ImageMixer application, you will
have to do the same and copy the files to a different location.
After reinstalling the new ImageMixer, you then copy your files/folders into the
new ImageMixer folder and you can be able to use your images and pictures again. |
|
|
|
I cannot install the application/software. |
|
|
Please check the operating enviroment of your PC to see whether
Image Mixer is compatible or not.
Also, for Windows® 2000 enviroments, please install with Adminstratior's authority.
|
|
|
|
|
|
