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Q Is it possible to restore videos imported from digital video cameras to the digital video camera tapes?
Q Using ImageMixer, I can only burn a VCD. Is there anyway to upgrade the software to enable it to burn DVD's?
Q Why is the video quality poor when I capture video through the USB port using Pixela's ImageMixer software?
Q My disk capacity (space) is not enough. Can I be able to install ImageMixer in a different drive or an external drive?
Q How much disk space will the ImageMixer use if I install it?
Q I would like to reinstall the ImageMixer software. What should I do with image files I have already created and are still in my hard disk?
Q I cannot install the application/software.
Q Is it possible to restore videos imported from digital video cameras to the digital video camera tapes?
Q In ImageMixer, the function of exporting videos to digital video camera tapes is not available.
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Q Using ImageMixer, I can only burn a VCD. Is there anyway to upgrade the software to enable it to burn DVD's?
Q JVC users can purchase an upgrade version here.
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Q Why is the video quality poor when I capture video through the USB port using Pixela's ImageMixer software?
Q Due to technical constraints of the USB format, the video quality you can capture is only MPEG-1. In order to capture the highest quality video, we suggest you use the IEEE 1394 port on your camera. You will need a IEEE1394 port on your PC as well as an appropriate cable and the ImageMixer software.
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Q My disk capacity (space) is not enough. Can I be able to install ImageMixer in a different drive or an external drive?
Q Yes you can.
For windows users, create a folder in the drive you are going to install the application and install the application into that folder.
For Macintosh, use an installer and choose the drive you want to install the application and proceed.
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Q How much disk space will the ImageMixer use if I install it?
Q You will need 200MB for Windows users and 100MB for Macintosh users.
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Q I would like to reinstall the ImageMixer software. What should I do with image files I have already created and are still in my hard disk?
Q For Windows
Since you will have to first uninstall (remove) the ImageMixer software from your PC before reinstalling, it is safe to first go to (HDD)-(Program Files)-(Pixela)-(ImageMixer) folder. Then copy the (Capture)(Convert)(Userdata) folders from the ImageMixer folder to a different location. If you had saved files in a folder different from that created by the ImageMixer application, you will have to do the same and copy the files to a different location.
After reinstalling the new ImageMixer, you then copy your files/folders into the new ImageMixer folder and you can be able to use your images and pictures again.

For Macintosh
Copy the (Capture)(User Data)(Album library) (Convert) folders found within the ImageMixer folder to a different location. If you had saved files in a folder different from that created by the ImageMixer application, you will have to do the same and copy the files to a different location. After reinstalling the new ImageMixer, you then copy your files/folders into the new ImageMixer folder and you can be able to use your pictures and images again.
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Q I cannot install the application/software.
Q Please check the operating enviroment of your PC to see whether Image Mixer is compatible or not.
Also, for Windows® 2000 enviroments, please install with Adminstratior's authority.
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