The capture environment allows you to capture still images, movies and sound.
In this environment, you can import pictures and movies from your digital video camera and also record sound from your audio CD and mike.

In the case of Windows computers, BMP, JPEG or TIFF format for still picture files, AVI, MPEG1 or ASF(MPEG4) for movie files and WAVE or MP3 for sound files.

In the case of Macintosh computers, QuickTime for picture files, movie files and sound files. Do not import GIF still picture files.

Import file mode is when you copy a file to a place in your PC that you already specify in your preferences and this file is shown in your album as a thumbnail. The "Add thumbnail" in the album mode, you do not copy the file to the album but you only register the attributes and other information of the file to the album.

Please check and change the switch mode on your camera. It should be in memory mode for it to capture image from memory card. Also make sure you installed the drivers properly. If your memory card appears as a removable disc in your computer, then your connection is fine.
Also , refresh the reading of the memory card in the ImageMixer application by clicking the Exclamation mark button in on the top.

a) This error message appears when the 1394 (I-link) icon is selected but the connection is USB. You need to connect using I-Link cable in oerder to use the 1394 i-link connection. To correct this, you need to click the USB button since you are connecting to the PC by USB.

b) Using I-link connection but the PC has not made contact with camera due to incorrect installation of software. You will need to reinstall the software while disconnecting the cord to the PC and try again.

ImageMixer supports only the Victor GR-DV3000 model camera and the GR-DV3000 memory card of Victor Corporation.

Image Mixer searches for the memory card, and if they support each other, the content will be displayed. In other words, the memory card must be one that is used by a digital camera that is compatible with ImageMixer.

Please check and change the switch mode on your camera. It should be in memory mode for it to capture image from memory card. Also make sure you installed the drivers properly. If your memory card appears as a removable disc in your computer, then your connection is fine.

Also , refresh the reading of the memory card in the ImageMixer application by clicking the Exclamation mark button in on the top.

1. The memory card is empty or part of the content (images) in the memory card has been damaged.
   
   
2. Make sure the switch on the camera is on the correct setting to allow the PC to read images from the Memory Card. View your camera manual for the details.
   
   
3. Choose the Memory Card option (icon) in the capture mode.
   
   
4. Probability that the files in the Memory Card has been damaged.
   
   
5. Make sure you check ALL folders in the memory card. Your pictures might be hiding somewhere in there.

No, you cannot. You can only be able to import WAVE format sound files.

For Windows PC users, please check whether the CD-ROM drive where you inserted the audio CD is correctly selected.
For Macintosh users, please check whether another CD player software is already running.

In order not to let your recorded data starting halfway, you will have to save some time for your data. In short, you will have to press the recording button before the start of the position you are going to record.

For Macintosh users, drag and drop the track name to the list of the album file thumbnails and you can easily record a complete song.
For Windows users, we are sorry, there is no immediate users support at the moment.

In cases when using the built-in mike of your PC, noise interferences may occur due to the operations of the hard disk, so we recommend you to use an external mike when recording. Also check your sound control preference whether the volume control had been set low.

Open your sound control preference and check whether the volume control level had been set low.

Graphic board might have a problem. Maybe the PC itself is not producing sound from movie files. To test this, download a movie file from the net and play it to check whether the PC produces sound with movie playing.

The original file that corresponds to the file in your album might have been deleted or damaged. If the place where the original file was saved has been changed or removed, you cannot record nor can you preview.

For Windows users, you can import movies directly form your digital video cameras using USB connection or IEEE1394 connection.

For Macintosh users, you can import movies directly form your digital video cameras using USB connection only.

• Please check whether the camera model you are using is compatible with ImageMixer.
  
• Please connect your camera to your PC using a USB cable to its USB port. Explanation on how to connect your camera to your PC can be found in the explanation book that came with your camera.
  
• Please recheck your USB cable connection.
  
• If your PC does not support USB connection for movie imports, you will have a message appearing on your screen reading: "Connection with the peripheral is invalid. Please confirm the connection between your PC and the peripheral ".
  
• The mode of the digital video camera should be set to(A) or(M).
  
• For windows users, please open your device manager, click "sound video and game controller", and check whether your PC has confirmed your digital video camera.
  
• Remove all other USB interface devices and recheck.
  
• If you are using a UBS Hub device, please reconnect your PC directly to the USB interface and recheck.
  

If you have already selected "convert to MPEG file" in the preferences section before recording, then the MPEG conversion may take some time.

ImageMixer supports the GR-DV3000 Victor camera model only.

When you have images beign displayed on the preview window, do not remove the USB cable. If you want to remove the cable please do so after you have quit running the Image Mixer software.

Please set the import mode to "DV Camera" at the import mode setup.

No yu cannot capture or import movies/images from your vedio tapes through the USB port. You will have to do so using IEEE1394 connection only (i-Link).

First , Please check whether USB streaming is set ON on your camera. Secondly, you check whether the camera Power switch is set to CAMERA (Name may vary according to your camera so please refer to its manual) . Also make sure you installed the USB drivers correctly.

For Windows users, you can import movies directly form your digital video cameras using USB connection or IEEE1394 connection.
For Macintosh users, you can import movies directly form your digital video cameras using USB connection only.

ImageMixer supports the GR-DV3000 Victor camera model only.

Click the "Reset connection" button and reset the connection between your PC and your digital video camera. Also, please check whether your camera is supported by ImageMixer or is compatible with ImageMixer.

If you have already selected "convert to MPEG file" in the preferences section before recording, then the MPEG conversion may take some time.